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Changing your phone number

Important: The contents of this article only apply to LINE accounts created with LINE versions earlier than 13.11.0.

To change your phone number registered to LINE, follow the steps below.

Note: If you want to change your phone number to one from a different country, refer to Changing your phone number to a number from a different country.

If you can receive text messages

1. Tap the Home tab > Settings > Account.
2. Tap Phone number.
3. Enter your phone number and tap Next.
4. Enter the verification code you received via text message.

Go to your Account settings (in the LINE smartphone app)

If you can't receive text messages

If you can't receive text messages, you can change your phone number with the Call me instead option.
Note: The Call me instead option is only available in some countries.

To change your phone number:
1. Tap the Home tab > Settings > Account.
2. Tap Phone number.
3. Enter your phone number and tap Next.
4. Tap Call me instead at the bottom of the verification code input screen.
5. Tap Continue.
6. After receiving the automated phone call, enter the verification code you were given.

Go to your Account settings (in the LINE smartphone app)

Be advised

The same phone number cannot be used to create multiple LINE accounts. Registering a phone number that was already registered to another LINE account may make the old LINE account inaccessible.

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Changing to/registering a phone number from a different country

To change to/register a phone number from a different country, see the steps below.

If you can receive text messages

1. Register an email address and a password.
2. Back up your chat history.
3. Uninstall the LINE app.
4. Reinstall the LINE app.
5. Open LINE and tap Log in > Log in with phone number.
6. Select the country you want to change to, enter your phone number, and tap the arrow.
7. Enter the verification code you received via text message.
Note:
- On some Android devices, the verification code is entered automatically. In this case, skip to the next step.
- If you see a message that says "Welcome back, XXXX!" after entering the verification code, tap No, that's not me.
8. On the "Do you already have an account?" screen, tap Yes, transfer my account.
9. Select a login method, enter the phone number or email address registered to your account, and tap the arrow.
Note: If you're not currently using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand, you can only enter an email address.
10. Enter your password and tap the arrow.
11. Confirm the account that is displayed and tap Log in.
12. Choose whether or not to configure other settings.
Note: Depending on the country, additional confirmation or verification may be required.

If you can't receive text messages

You can change/register your phone number with the Call me instead option.
Note: The Call me instead option is only available in some countries.

1. Register an email address and a password.
2. Back up your chat history.
3. Uninstall the LINE app.
4. Reinstall the LINE app.
5. Open LINE and tap Log in > Log in with phone number.
6. Select the country you want to change to, enter your phone number, and tap the arrow.
7. Tap Call me instead at the bottom of the verification code input screen.
8. Tap Continue.
9. After receiving the automated phone call, enter the verification code you were given.
Note: If you see a message that says "Welcome back, XXXX!" after entering the verification code, tap No, that's not me.
10. On the "Do you already have an account?" screen, tap Yes, transfer my account.
11. Select a login method, enter the phone number or email address registered to your account, and tap the arrow.
Note: If you're not currently using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand, you can only enter an email address.
12. Enter your password and tap the arrow.
13. Confirm the account that is displayed and tap Log in.
14. Choose whether or not to configure other settings.
Note: Depending on the country, additional confirmation or verification may be required.

Be advised

You can change to/register a phone number from Hong Kong, Japan, Korea, Taiwan, or Thailand. However, you cannot change to/register a phone number from any other country.