A tag won't be tracked properly if its details have been modified.
• Your tag manager is configured correctly (if you're using one).
Note: For information about adding tags and configuring tag firing options with a tag manager, please contact the service provider directly.
• You're not using a URL shortening service.
Your website may not be tracked properly if you use a URL shortening service.
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To check a tag's status from LINE Official Account Manager for web browsers:
1. Click Tracking (LINE tags).
2. Check the codes under Status.
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You can insert a number of base codes from different accounts in a single URL, but we recommend that you do not use the same account's base code more than once.
Please be aware that adding the same base code multiple times in a URL may affect tracking.
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A conversion code may have been inserted in a page without a conversion point. Make sure that your conversion codes are inserted in the appropriate pages.
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You can check the results for each message you send by setting a custom conversion for each message you want to track.
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LINE tags have the same specifications as the tags used with LINE Ads.
If you've already set tags in LINE Ads, you can measure conversions with events from LINE Ads.
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