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Adding/changing administrators toggle

To add or change administrators, you need to log in to LINE Official Account Manager for web browsers with an account that already has administrator permission and follow the steps below.

Note: Operators cannot add administrators.

To add an administrator:

1. Select the account you want to configure from the Accounts list.

2. Click Settings > Manage permissions > Add member.

3. Select Administrator under "Permission type" and click Generate link.

4. Give the verification link that was issued to the member you want to add.

5. Have the member you want to add access the link and log in with their own account and select Accept role.

6. Once the new member appears on the Manage permissions page with Administrator to the right of their name, it means they have been added.

To change a member's permission:

1. Select the account you want to configure from the Accounts list.

2. Click Settings > Manage permissions.

3. Click Edit next to the member.

4. Select a permission under "Permission type" and click Save.

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Deleting your account toggle

Before deleting your LINE official account, make sure to read the important notes below.

• You will not be able to use any features other than Insight and billing once you delete your LINE official account.

• All account information (including statistics) will be permanently erased 30 days after you delete your account.

• Deleting your account will delete all of your friends.

Note: You cannot transfer your friends to a new account.

• You will not be refunded if you delete your account in the middle of a month.

• If you send additional messages before deleting your account, you will be billed for additional message fees on your next billing date.

• If you purchased a Premium ID with the LINE Official Account app for iOS, deleting your account will not automatically cancel your subscription. Please see this Apple Support page and cancel your subscription on the App Store.

To delete your LINE official account, follow the steps below.

From the LINE Official Account app:

1. Tap the account you want to delete in the Accounts list.

2. Tap Settings > Account > Delete account.

3. Confirm and agree to the warning, then tap Delete account.

From LINE Official Account Manager:

1. Click the account you want to delete in the Accounts list.

2. Click Settings > Account settings > Delete account.

3. Confirm and agree to the warning, then click Delete account.

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Changing your account ID toggle

You need to purchase a Premium ID if you want to change your basic account ID to one of your choosing.

See this Help article for the steps to purchase a Premium ID, or see here for details about Premium IDs.

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