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Buy/sell crypto asset orders (Market)

About market orders toggle
Market orders let you place buy/sell orders at any time for crypto assets at their offered prices, which are updated at regular intervals.

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Buying crypto assets toggle
To buy crypto assets: 
1. Tap the crypto asset you want to buy on the LINE BITMAX home screen.
2. Tap Buy at the bottom of the Trade crypto assets tab.
3. Tap Market.
4. Enter the amount you want to buy in JPY.
5. Tap Buy.
6. Confirm the details of your market order and tap OK.

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Selling crypto assets toggle
To sell crypto assets: 
1. Tap the crypto asset you want to sell on the LINE BITMAX home screen.
2. Tap Sell at the bottom of the Trade crypto assets tab.
3. Tap Market.
4. Enter the amount that you want to sell.
5. Tap Sell.
6. Confirm the details of your market order and tap OK.

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Transaction fees when buying/selling crypto assets toggle
There are no fees for buying and selling crypto assets. 
Note: The price will include the spread (trade cost).

For information on other transaction fees when using LINE BITMAX, see this Help article.

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Can I buy crypto assets right away after depositing money to LINE BITMAX? toggle
You can start buying crypto assets as soon as the money you deposited appears in your wallet. Depending on network conditions, it may take some time for the amount to appear.

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Checking current crypto asset rates toggle
Tap on each crypto asset on the LINE BITMAX home screen to check the current rates.
Note: The price when buying/selling crypto assets will differ due to the spread cost.

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Checking previous crypto asset rates toggle
You can check the previous rates of a crypto asset (including those that you received through promotions) by tapping the asset on the LINE BITMAX home screen and scrolling back to a specific time.

The rate displayed is the price between the buy and sell price.
Note:
- The buy and sell price differ due to the spread cost.
- Buy and sell price rates are not shown. 

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Rate fluctuation when buying/selling crypto assets toggle
Crypto asset rates are always changing, so there may be fluctuation when buying/selling coins. Be sure to check the current price before placing an order.
Note: When you place a market order, the rate will be fixed for five seconds and the time remaining will appear at the top of the screen.

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Limits for buying/selling crypto assets toggle
Depending on the crypto asset type, there are limits to the amount you can buy/sell in a single transaction.

Up to LN 50 per transaction:
• LINK (LN)
Note: For information about the maximum LINK balance amount limit, see here. (Only available in Japanese.)

Up to JPY 10,000,000 per transaction:
• Ethereum (ETH)
• Ripple (XRP)
• Bitcoin Cash (BCH)
• Litecoin (LTC)

Up to JPY 50,000,000 per transaction:
• Bitcoin (BTC)

For information on trading limits and fees, see here. (Only available in Japanese.)

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Checking your history of traded crypto assets toggle
To check your crypto asset trade history: 
1. Tap the crypto asset you want to check on the LINE BITMAX home screen.
2. Tap Trade/order history.
3. Tap Trade history.

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When can I buy/sell crypto assets? toggle
Crypto assets can be bought and sold on LINE BITMAX at any time, 24 hours a day.
Note: This excludes times when the service is undergoing maintenance.

For details about maintenance, see the Help articles below.

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Can I make trades using leverage? toggle
No, trades cannot be made on LINE BITMAX using leverage.

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I want to cancel a transaction toggle
Unfortunately, LINE BITMAX transactions cannot be canceled once you have placed an order.

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I can't place a buy/sell order toggle
If you can't place a buy/sell order, it may be because:

• Your network connection is unstable.
• The LINE app has not been updated to the latest version.

If you're not using the latest version of LINE, update the app and then try placing a buy/sell order again with a strong network connection.

If you can't buy/sell LINK, it may be because:


If you cannot resolve the issue by checking the information above, please contact us using one of the following methods.

Email:
Send us an email at any time via this Inquiry Form.

Chat support:
Add the LINE BITMAX official account as a friend on LINE and send us your question via chat. (Available from 10 am to 6 pm JST, all year round.)

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Trading units for buying/selling crypto assets toggle
See below for the trading units for buying/selling each type of crypto asset.

• LINK (LN): 0.000001
• Bitcoin (BTC): 0.00000001
• Ethereum (ETH): 0.00000001
• Ripple (XRP): 0.000001
• Bitcoin Cash (BCH): 0.00000001
• Litecoin (LTC): 0.00000001

For information on trading limits and fees, see here. (Only available in Japanese.)

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What is an insider? toggle
An insider is someone who has or is likely to have crypto asset-related information.

Crypto asset-related information refers to anything having to do with undisclosed important information related to LINE BITMAX or regarding crypto assets handled or intended to be handled by LINE BITMAX, as well as information that could affect one's decision to purchase, sell, or trade crypto assets.

For example, the following types of people are likely to be insiders:
1) An issuer or manager of a crypto asset handled by LINE BITMAX
2) An associated company (as defined in article 8.8 of the "Regulation for Terminology, Forms and Preparation of Financial Statements") of a person described in 1)
3) A major shareholder of 1) or 2)
4) An officer of 1) or 2)
5) A person who formerly qualified as 4) within one year
6) A spouse or cohabitant of 4)
7) An employee of 1) or 2)
8) A major shareholder, officer, or employee who conducts crypto asset-related trading for business (regardless of registration or whether they are in Japan or abroad)

If you qualify as an insider, you cannot make transactions using crypto asset-related information. LINE BITMAX monitors for insider trading and other inappropriate transactions, and will alert or warn users if it is determined that any such activity has occurred. We also reserve the right to limit trading or cancel accounts at our discretion.

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I was asked for a passcode when trading crypto assets toggle
In order to confirm that you are the one making a trade, you may be asked to enter your LINE Pay passcode depending on the details and amount of the trade.

If you don't know your passcode, see this Help article.

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About the charts/rates for periods before LINE BITMAX started toggle
The charts and rates displayed for the period before service began on September 17, 2019 are for your reference.

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Can I make margin trades? toggle
Margin trades cannot be made on LINE BITMAX.

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What happens if a crypto asset I buy for JPY 1 is equivalent to less than the crypto asset's trading unit? toggle
If you purchase a crypto asset that is equal to less than the crypto asset's minimum trading unit, the amount will be rounded off.

Example: If you buy Bitcoin (BTC) for JPY 1 and the price of one BTC is JPY 7, 064, 000, the purchase quantity will be calculated as JPY 1 ÷ JPY 7, 064, 000 = 0.00000014156... Since the minimum BTC trading unit is to the eighth decimal place, the quantity you hold will be rounded off to BTC 0.00000014.

For information on trading limits and fees, see here. (Only available in Japanese.)

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I can't sell the crypto assets that I hold toggle
The following limits are set for buying/selling crypto assets.

Limits per transaction
For information on the limits for buying/selling crypto assets, see this Help article.

Minimum trading amount
You cannot sell your crypto assets if the amount that you hold is worth less than 1 JPY when converted to Japanese yen at the current sell price. 
Note: The buy and sell prices of crypto assets on LINE BITMAX include spread (transaction costs).

Example: If you hold BTC 0.00000014 and the sell price of one BTC is JPY 5,000,000, then the amount converted into Japanese yen after the sale is calculated as BTC 0.00000014 × JPY 5,000,000 = JPY 0.7. Since the amount of BTC you hold is worth less than JPY 1, it cannot be sold.

For information on restrictions when trading LINK (LN), see here. (Only available in Japanese.)

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