Creators App Help Center

We've received reports of the "Registration Complete" email not arriving at some email addresses, regardless of how the spam filter is configured.

Domains where users have reported not receiving a "Registration Complete" email (as of September 2023)

• icloud.com

• me.com

• mac.com

• mikadonguyen.com

• sniarti.fi

• ssy.email

• thma.com.tw

If you don't receive the "Registration Complete" email within 30 minutes when using an email address registered to one of the above domains, please try again with another email address (e.g. Gmail) and check the troubleshooting tips below.

• Check your email client settings. Depending on your email client, the email may be sent to your Spam or Trash folder automatically.

• If possible, check your email on a web browser.

• You may not be able to receive the email if you registered your mobile phone (smartphone) email address. If you have any filters in place on your email client, make sure that you allow emails from the domain "@line.me".

Was this page helpful?

We are enhancing our security as a measure for preventing unauthorized logins to LINE Creators Market.

If you use the same password for various services, all of your accounts will be vulnerable in the event that your password is leaked and acquired by a third party (e.g. through malicious links or phishing email scams).

We have added a second type of verification that requires you to enter a verification code in addition to your password. This makes it more difficult for someone else to access your account, even if your password is leaked.

To verify your identity, follow the steps below.

Note: Make sure you also have your smartphone that you use with LINE.

1. Access LINE Creators Market, enter your email address and password registered to LINE, and click Log in.

Note: After you click Log in, a verification code will appear.

2. Start LINE on your smartphone and enter the verification code.

Reference image: 2-Factor Authentication for LINE logins

You won't be able to log in if Allow login is turned OFF in the settings of your LINE account registered to LINE Creators Market.

To allow logging in:

1. Start LINE.

2. Tap the Home/Friends tab > Settings > Account.

3. Turn Allow login ON.

Was this page helpful?

LINE

Help center

Search Help articles

FAQs

Category

Registration

Sales and money transfers

Copyrights and reviews

Stickers, emoji, and themes

General service information

LINE Sticker Maker

LINE

Help center

Search Help articles

FAQs

I'm not receiving the "Registration Complete" email

Can I keep using my LINE Creators Market account after changing smartphones?

Why did I receive a notification on LINE from the LINE Creators Market account?

I forgot my login email address or password

I see a verification code when logging in

Can I use and share the stickers I made without selling them?

Can I put my items on sale right after submitting them for review?

Will my friends be notified when I start selling items?

Recommended system specifications for LINE Creators Market