LINE

The app may crash if there is not enough free memory on your device. Please try closing all other apps and starting LINE PLAY again.

Also, please note that while on the move, your network connection may become unstable when switching between 4G LTE and Wi-Fi. Please try again when in a stable network environment.

The app may sometimes take longer to load after updates. In this case, please try again after a while.

If the problem still occurs even though you have a stable network connection, please try deleting the LINE PLAY app once and download it again. If you have the same LINE account on your device that was used to create your LINE PLAY avatar previously, you will be able to log in and use the same avatar as before.

However, please note that some information, including any chat history older than three months, will be erased when deleting the app.

We hope this helps to resolve the problem.