What should I do if I am having trouble with my purchased items?
Please copy and paste all the questions below into the Problem Report Form, and send us your answers. Please make sure you answer all the questions fully for us to provide you with an accurate response as quickly as possible.
1. Which item(s) did you purchase? (E.g., Autumn Dotted Blouse, Modern Blue Wood Bed, etc.)
2. What is the exact time you made the purchase(s)? (E.g., 2:38 pm, March 13, 2017)
3. What is the exact problem you are encountering? (E.g. The Autumn Dotted Blouse I purchased is not shown in my Closet.)
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