LINE

Your avatar may not be able to be loaded when you are using LINE PLAY in areas with unstable network connectivity or when there is not enough device memory.

Please try closing all other apps and try starting LINE PLAY again.
Also, please note that while on the move, your network connection may become unstable when switching from 4G LTE to Wifi.
Please try again when in a stable network environment.

If the problem still occurs even though you have a stable network connection, please try deleting the LINE PLAY app once and download it again.
If you have the same LINE account on your device which was used to create your LINE PLAY avatar previously, you will be able to log in and use the same avatar as before.
*However, please note that your chat history and some other information will be deleted when deleting the app.

We hope this helps to resolve the problem.