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VIP

What is VIP?

Getting a certain amount of VIP Exp while playing LINE PLAY will let you become a VIP member.

If you become a VIP member, you'll get lots of VIP-exclusive perks!

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Where can I see details about VIP?

For more details on VIP, go to MENU > VIP > "About VIP" from Garden.

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What's VIP Exp?

It's experience that you can accumulate by playing lots of LINE PLAY! You can get VIP Exp for purchasing items, as Today's Gift, and in other ways!

(VIP Stars were changed to VIP Exp at 12am, Mar 1, 2020 (GMT+9).)

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How can I raise my VIP rank?

You can rank up your VIP status by getting enough VIP Exp from item purchases and getting Today's Gifts.

On the Charge screen, the VIP rank you would go up to is displayed on items that would raise your VIP rank if purchased.

If no VIP rank is displayed for a purchasable item, you won't be able to rank up by purchasing that item once. However, you will still get a certain amount of VIP Exp.

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When can I get the gifts for the different VIP ranks?

VIP rank-up gifts will be sent to PLAY-ers' Mailboxes when they visit the VIP Castle for the first time after collecting VIP Exp and ranking up.

VIP benefits are applied from the time your VIP rank goes up after purchasing an item.

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When are VIP benefits valid until?

VIP benefits are valid until 11:59pm on the last day of the month (GMT+9). The VIP Exp you collected the month before will reset at 12am on the first of each month (GMT+9).

In order to keep your VIP benefits, you'll need to start collecting VIP Exp again from the first day of each month (GMT+9).

However, if you become a VIP Royal member, the VIP Royal benefits (excluding the 1,000 Cash, Royal-only Garden item sets, Royal-only badges, 10 Face Shop Tickets, 10 Fairy Dust, and 100,000 Smiles) will stay permanently.

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What happens to VIP Castle visiting gifts and bonuses when the month changes?

Once you get VIP Castle gifts such as fashion/makeup/garden items, Cash, VIP Category Gacha Tickets, Smiles, and Fairy Dust, they won't disappear unless you use or recycle them.

However, items sent to your Mailbox will automatically disappear when they expire, so don't forget to claim them before the expiration date.

Aprart from items, VIP rank bonuses are reset when the month changes.

(VIP Royal benefits for Royal members will stay permanently.)

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What items are not eligible for the Gift Shop 1+1 Rewards?

When sending friends a gift, the message "1+1 Gift Shop Rewards do not apply to the selected item" will appear for items that are not eligible.

When sending a gift, please refer to the indicators beneath the item image.

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Will VIP Castle visiting gifts be distributed only once?

VIP Castle visiting gifts you can get once you've leveled up your VIP rank, such as fashion/makeup/garden items, VIP Category Gacha Tickets, Smiles, and Fairy Dust, will only be distributed once a month when you visit the Castle for the first time.

If you level up your VIP rank again after your rank is reset the next month, the VIP Castle visiting gifts that you can get for visiting the Castle will be distributed once again.

However, once you become a VIP Royal member, you will no longer receive the Silver, Gold, Platinum, and Diamond rank-up gifts for visiting VIP Castle.

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Where are the animation Gachas?

They can be found under Gacha > Category > Animated Surprises.

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Where can I play VIP Gacha and VIP Royal Gacha?

VIP Gachas have a VIP tag on their names in the Gacha Shop. They can also be found via Gacha Shop > CATEGORY > VIP.

VIP Royal Gachas can be played at the VIP Royal Gacha machine in the VIP Castle.

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From which rank can I play VIP Gachas and VIP Royal Gachas?

You must be VIP Gold rank or higher to play the VIP Gacha, and as for the VIP Royal Gacha, you must be Royal Blue rank or higher.

- VIP ranks: Bronze > Silver > Gold > Platinum > Diamond > Royal > Royal Blue > Royal Purple > Royal Black

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Can other avatars see my VIP level?

Other avatars will not be able to know that you are a VIP user, even if they take a look at your profile or Diary.

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Can I get recycling bonus perks for all items?

If the item is a gift from a friend, even at VIP level, you won't get any recycling bonus perks.

You cannot get recycling bonus perks from event items, tie-up Gachas, or items received via Gacha tickets.

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What is the VIP Castle?

It's a special place where you can enjoy various themes that change every month. PLAY-ers who are VIP Bronze rank or higher can enter.

Tap MENU on the bottom right of the home screen and go to VIP > "Go to VIP Castle" to enter. In the VIP Castle, you can play both the VIP-exclusive gachas and VIP Royal-exclusive gachas.

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I can't see Sebastian's avatar profile

Sebastian resides in the VIP Castle, but he spends nearly all his time attending to VIP members and so he does not have time to set up an official profile. If you want to meet Sebastian, you'll have to go in and find him at the VIP Castle yourself!

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What is VIP Royal?

When your total VIP Exp that you've collected playing the game reaches 5,000, you'll become a VIP Royal member.

Becoming a VIP Royal member not only gets you special gifts that only VIP Royal members can get, but also gives you permanent VIP Royal bonuses.

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What are VIP Royal and higher ranks (Royal Blue, Royal Purple, Royal Black)?

Collect more VIP Exp after becoming a VIP Royal member, and your rank can go up to Royal Blue, Royal Purple, and Royal Black.

For more details on VIP, go to MENU > VIP > "About VIP" from Garden.

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What happens when the month changes for people of VIP Royal rank or higher?

Starting from 12am, Mar 1, 2020 (GMT+9), PLAY-ers of Royal rank or higher (Royal Blue, Royal Purple, Royal Black) will have their rank reset to Royal rank on the first of each month (GMT+9).

Royal member benefits, however, will stay permanently even after you rank resets to Royal rank on the first of each month(GMT+9).

Please note that even if your rank is reset to Royal rank, you won't be able to get VIP Castle visiting gifts again which PLAY-ers can get for visiting the VIP Castle.

- VIP rank-up gifts will be given out as free items.

- Although VIP Royal benefits will stay permanently, the content is subject to change due to various influences from terms and conditions.

- For more details on the service, go to MENU > Settings > "Terms of Service."

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Where can I see my VIP Exp?

You can see your total accumulated VIP Exp from MENU > Settings > "Lifetime VIP Exp."

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What's a VIP Storage?

PLAY-ers in the following ranks will be benefited to store their items in the VIP Storage: Royal Blue, Royal Purple, and Royal Black.

The VIP Storage is found in your closet, room edit, or at Settings > My Items. You can store up to 5,000 items.

: You can add fashion and interior items to the VIP Storage (makeup and face items are not allowed).

The VIP Storage is only available when your rank remains in the ranks mentioned above. Once your rank gets demoted, you will not be able to add more items to the VIP Storage and only be able to remove the items stored.

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